Dedicated Support You Can Trust

At MED e-care, we know how vital it is for care homes and pharmacies to have reliable support for their electronic medication administration record (eMAR) system. That’s why we provide 24/7 technical support, so you’re never left without help when you need it most.

Unlike outsourced call centres, every call, ticket, or remote session is handled directly by a fully qualified member of the MED e-care team. Our support staff are based in the UK and Canada, and all are trained users of the MED e-care system – so when you reach us, you’ll always be speaking to someone who truly understands your needs and your software.